HERE TO HELP

A little guidance.
A better preview.

From your first photo to your saved design, find the next step here.

Your first preview

Upload a clear window photo, confirm the shade area and choose your style.

Start a preview

No photo yet?

Explore shade styles, colors and opening controls in our sample rooms.

Try a sample room

Continue a design

Open your project to find your windows, saved choices and measurements.

Open my projects

Frequently asked questions

What makes a good window photo?

Show the whole window frame and some of the room around it. Use good natural light, hold your camera steady and avoid a heavily blurred or tightly cropped photo. Nearby furniture can remain in the photo.

Take or upload a photo
How do I correct the window area?

Review the suggested window corners and move them to the real frame edges. Mark each area you want to cover and confirm whether an existing curtain or blind is present. The confirmed area guides your preview; it is not an installation measurement.

How do I open, close or compare a shade?

After preparing your preview, use the controls above the image. Available controls depend on the shade style. Use Before to compare with your original photo, and enlarge the view when you want a closer look.

Can I try ViShade without an account?

Yes. Your first ViShade Ai preview is free without membership. Create a free account or sign in before your second preview, or to save your design to your account. You receive 10 free previews in total, including your guest preview.

Go to my account
What happens after my 10 free previews?

More than 10 previews requires a paid plan. Packages cover 50 or 150 previews in total, including your earlier usage. Check Credits & plans for your current allowance, remaining credits and available upgrade options.

View credits & plans
Where can I find my saved designs?

Open My Designs to see saved account previews. My projects also includes an On this device tab for local projects. Save to your account if you want to continue on another device; original photos and interactive controls may remain on the device where you created them.

Open my designs
When should I measure my window?

You can preview a style before taking measurements. When you are ready for a quote, use a tape measure and enter width and height in inches in your project. Inside mount: measure the opening at multiple points and check its depth. Confirm product-specific deductions and installation requirements with your seller.

Open my project
Can I request a quote in my area?

Previews are available everywhere. Local quotes depend on supported partner service areas. Review your project and check Quote availability for the next step.

Check quote availability
My preview did not finish. What should I do?

Use Review and retry to return to your saved choices, or Correct shade areas to adjust the marked corners on your existing photo. Check the selected shade, confirmed window area and photo consent, then retry the same design. If it fails again, keep the error message and the time of the attempt so the issue can be investigated.

How do I manage my account and photo data?

Open Account settings for sign-in and the available data controls. Device data and account-saved designs are separate. Review the scope of any removal action before confirming it.

Open account settings

A preview helps you explore the look. Your seller should confirm measurements, product specifications and installation before ordering.